Frequently Asked Questions
Clear answers to help you start your counselling journey with confidence.
What types of therapy do you offer?
We offer evidence-based approaches tailored to each relationship’s needs. These may include emotionally focused therapy (EFT), cognitive-behavioural techniques, solution-focused therapy, and communication-based interventions. The approach is always customised after understanding your goals, challenges, and relationship dynamics.
Do you work with individuals as well as couples?
Yes. While our primary focus is couples and marriage counselling, we also work with individuals. Individual sessions can help you explore personal concerns, relationship patterns, or prepare for couples work — even if your partner is not currently involved.
How long does therapy take to show results?
This varies depending on the issues being addressed, your goals, and your level of engagement. Some clients notice improvements within a few sessions, while deeper or long-standing concerns may take longer. Progress is regularly reviewed to ensure therapy remains effective and aligned with your needs.
Can therapy help if my partner is unwilling to attend sessions?
Individual therapy can still be highly beneficial. You can gain clarity, improve communication skills, understand relationship patterns, and learn strategies that may positively influence the relationship — even if your partner chooses not to attend.
How do I know which therapeutic approach is right for me?
You don’t need to decide this on your own. During the initial sessions, we’ll explore your concerns, preferences, and goals together. Your therapist will recommend an approach that best suits your situation and can adapt it as therapy progresses.
What should I expect in the first counselling session?
The first session focuses on understanding your story, concerns, and goals. You’ll have space to share what’s been happening in your relationship, ask questions, and discuss what you hope to achieve. It’s also an opportunity to see whether you feel comfortable with the therapist — an important part of successful counselling.
Do you provide online therapy sessions?
Yes. We offer secure and confidential online therapy sessions, providing the same professional support as in-person counselling. Online sessions are a flexible option for busy schedules, long-distance partners, or those who prefer attending therapy from home.
What therapy approaches do you use to support couples?
We use a blend of evidence-based therapeutic approaches designed to strengthen connection, improve communication, and help partners resolve conflict. Our core methods include the Gottman Method, PACT (Psychobiological Approach to Couple Therapy), and Somatic Therapy (Hakomi Method). Each approach offers unique tools for creating meaningful, lasting change in relationships.
What is the Gottman Method and how can it help my relationship?
The Gottman Method is a research-driven approach rooted in decades of scientific study of couples. It helps partners build a strong foundation of trust and friendship, communicate more effectively, manage conflict constructively, and deepen emotional connection. This method uses structured exercises, relationship frameworks, and practical skills that you can practice both in and between sessions.
How does PACT (Psychobiological Approach to Couple Therapy) work?
PACT combines principles from neuroscience, attachment theory, and moment-to-moment awareness to help couples better understand their emotional and physiological responses in the relationship. By learning to notice subtle cues and attune to one another’s needs, partners can build secure bonds, improve emotional responsiveness, and reduce reactive patterns.
What is Somatic Therapy (Hakomi Method) and why is it used?
Somatic Therapy, especially the Hakomi Method, uses mindfulness and the body as a guide to uncover and heal emotional patterns that may be affecting your relationship. It helps individuals connect inner emotional experiences with physical sensations, opening up deeper self-awareness and releasing tension tied to past wounds and stress. This can support both personal healing and relational growth.
Can these approaches be used together?
We customise each therapy plan to suit the unique needs of your relationship. Drawing from multiple approaches allows us to address emotional connection, communication challenges, and deep relational patterns in a coordinated way.
Are these approaches evidence-based?
Absolutely. All of the methods we use are grounded in scientific research and clinical practice. They have been shown to help couples improve communication, deepen emotional bonds, and resolve long-standing patterns of conflict.
How do I know which approach is right for us?
Choosing the right approach starts with understanding your goals and challenges as a couple. During your initial consultation and early sessions, your therapist will explain how each method works and recommend what is most suited to your situation. We also adjust our approach as you progress through therapy.
How do I book an appointment?
You can book an appointment by contacting us directly.
Do I need a referral to book a session?
No referral is required. You’re welcome to book directly whether you’re seeking individual counselling or couples therapy.
Can I book recurring sessions?
Yes. Many clients choose to book regular sessions to support consistency and progress. Your therapist can help you decide on a schedule that best suits your needs.
What is your cancellation policy?
This practice has a 24 hour late cancellation/reschedule policy where the full fee is due in default. So on a rare occasion that you may need to reschedule, please email me as soon as possible and no later than 24 hours in advance. Thank you.
How do I cancel or reschedule my appointment?
You can cancel or reschedule by contacting us directly via email or phone within the required notice period.
What happens if I miss my appointment?
If you miss your appointment without providing sufficient notice, the full fee will apply if it falls outside of the notice period.. We understand unexpected situations can arise and encourage you to contact us as soon as possible if this happens.
Who can I contact if I have questions about my booking?
If you have any questions or need assistance, please contact us directly and we’ll be happy to help.